![]() ![]() This position was eliminated as part of AE09. Specialist (Level 2) - Team member who carries more responsibilities in a particular department. SFT - The team member who is in charge of maintaining the store and equipment Operator - Team member who both answers the phones and assists guests at the fitting rooms ![]() A LOD is usually an ETL, but an ETL is not always an LOD (Leader On Duty) LOD - An ETL who serves as the manager on duty. GSTL (cashier supervisor, or simply just "Cash-sup") - Guest Service Team Lead, team lead in charge of guest services and the front lanes ![]() GSA - Guest Service Attendant, basically team member who carries many of the same roles as a GSTL. In low volume stores, this position is often combined with ETL-GE.įlow - The overnight team that unloads the trucks and pushes merchandise to the floor and stockroom In low volume stores, this position is often combined with ETL-SL.ĮTL-LOG - Executive Team Lead - LogisticsĮTL-REPL - Executive Team Lead - ReplenishmentĮTL-SL - Executive Team Lead - Softlines. Only AP team members are trained to apprehend shoplifters/con artists/etc.ĪPS - Assets Protection Specialist (undercover AP team member)īrand Attendant - A team member in a high risk store who takes care of tasks such as keeping the restrooms, cleaning up spills, etc.Ĭart Attendant - Team member whose responsibility is to retrieve carts from the parking lot, check the restrooms, pick up hangers and defective merchandise, among other thingsĮTL-AP - Executive Team Lead - Assets ProtectionĮTL-GE - Executive Team Lead - Guest Experience (formerly ETL-Guest Service/ETL-GS), the ETL in charge of the front end. AP - Assets protection, the security team. ![]()
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